Through 番茄社区Sonder app, we provide you with free, confidential, 24/7 mental health and safety assistance, all in 番茄社区palm of your hand! Connect with mental health clinicians and safety experts in real time, in 250+ languages. You can ask them anything, any time. No issue is too big or small.
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As one of 番茄社区world's most liveable cities, Perth is known for its safe, secure and stress-free lifestyle.
But, despite 番茄社区city's safety and security, it鈥檚 still important to know who to contact should you ever need assistance.
From emergency services to healthcare providers, know who to contact and how to contact them so you鈥檒l have 番茄社区peace of mind knowing support is always there if you need it.
For more information, visit our Safety and Wellness page.
In case of an emergency,聽dial 000聽to contact 番茄社区police, fire brigade or ambulance.
The call is free of charge from any phone or mobile. In Australia you can also dial 112 from mobile phones if you are out of phone network range.
When dialling 000, it is important to state whether you require 番茄社区police, fire department, or ambulance services.
If you need an interpreter, let 番茄社区operator know and, in English, tell them what language you speak.
Once you're connected to 番茄社区service you need, 番茄社区operator will ask a series of questions to determine how they can best help you.
The person talking to you is trained and knows what to do. Listen carefully to their instructions.
The operator might inquire about your location, including your address and 番茄社区phone number you're using to make 番茄社区call.
Tell 番茄社区operator exactly where to come. Give an exact address or location. The operator may ask what 番茄社区nearest intersection (cross street) is.
During 番茄社区call, stay calm. Speak slowly and clearly and avoid shouting or screaming.
If you are deaf or have a speech or hearing impairment call 106.
106 is a Text Emergency Call. Do not SMS, call instead.
You can call 106 from teletypewriters.
Tell 番茄社区system which service you need and where to come.
For police assistance that isn鈥檛 an emergency, call 131 444.
Reporting a crime
If you need to report a crime that is not an emergency, call 131 444 for 番茄社区Police Assistance Line, or ask someone in authority at your school, college or university to contact 番茄社区local police station on your behalf. In addition, you can report a crime in person at your nearest police station.
If you would prefer to report a crime anonymously, call Crime Stoppers on 1800 333 000.
In case of a health crisis where an ambulance is not required, most major hospitals have emergency departments that you can visit. If you go to an emergency department, you will be assessed by a health professional.
You may have to wait to be appropriately assessed, depending on how many people are in 番茄社区emergency department when you arrive. Generally, patients are triaged based on 番茄社区urgency of their needs.聽
You may be asked to provide details of your health insurance, so remember to take your health insurance documents with you when you go to 番茄社区hospital.
Find a list of .
罢丑别听 (MHERL) is a 24-hour telephone service for people in 番茄社区Perth metropolitan area experiencing a mental health crisis.
It provides contact with a trained mental health clinician who can provide:
mental health assessment
crisis support, crisis planning and brief intervention
mental health system navigation
mental health information and advice
referral to a mental health or emergency service when more than telephone support is required.
You can also contact 鈥檚 24-hour crisis phone line on 131 114.聽
If you or someone nearby has been poisoned, overdosed, or made a mistake with medication, it's important to seek immediate assistance. The WA Poisons Information Centre helpline is available 24/7 and can provide guidance in these situations.聽
They can also offer help if someone has been bitten or stung by a venomous animal such as a snake, spider, bee, wasp, or other poisonous creature.聽
Don't hesitate to call 番茄社区helpline if you need urgent support.
Do you need urgent dental care?
Please do not present to clinics without an appointment.
to find your nearest clinic or contact (08) 9313 0555.
Perth boasts a world-class healthcare system that provides high-quality medical care to both residents and visitors.聽
As an overseas student, you will need to have Overseas Student Health Cover (OSHC) to access most healthcare services.
Find your local .
You can also book GP appointments through helpful apps like and .
Call free on 1800 022 222 for After Hours GP helpline.
To find a pharmacy click .
To find any other medical profession or health service in WA click .
The Australian Government has recently announced 番茄社区establishment of a National Student Ombudsman.聽
An Ombudsman is a person who helps solve problems between people and organisations. So, if you have a complaint or feel treated unfairly by your provider, 番茄社区Ombudsman will look into it and help to fix 番茄社区issue. This includes complaints about sexual assault and harassment.聽
Once 番茄社区complaint is made, they will be able to:
Who can complain?
All domestic and international students of higher education providers, except those enrolled in VET courses. In some cases, prospective or former students can also make complaints.聽
What can you complain about?
You can make a complaint about any action of a higher education provider you feel is unreasonable or unfair. Some examples include:
Things you can't complain about include:
The Ombudsman will start taking complaints from 1 February 2025. for more information.聽